Creating Your GuestLoop Account

Tier: All Plans (14-Day Free Trial)
Time: 5 minutes
Prerequisites: Email address

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Overview

Setting up your GuestLoop account is quick and easy. This guide will walk you through creating your account, understanding your 14-day free trial, and getting started with your first property.

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Step 1: Visit the GuestLoop Website

1. Navigate to https://guestloop.com (or your local instance)
2. You'll see the homepage with the tagline: "Turn Your Vacation Rental Guests Into Repeat Customers"
3. Click the "Start Free" button in the top right corner

Key Features Highlighted:

• Own your guest list
• Automated referral system
• Beautiful guidebooks in minutes

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Step 2: Sign Up Process

Option 1: Email & Password

1. Click "Sign up" link at the bottom of the login page
2. Enter your details:
   • Name: Your full name or business name
   • Email: Your primary email address
   • Password: Minimum 8 characters (12+ recommended)
3. Check the box to agree to Terms of Service
4. Click "Create Account"

Password Tips:

• Use at least 8 characters (12+ recommended)
• Mix uppercase and lowercase letters
• Include numbers and special characters
• Don't reuse passwords from other sites

Option 2: Google Sign-In

1. Click "Continue with Google"
2. Select your Google account
3. Authorize GuestLoop to access your email
4. Account is created automatically

Benefits of Google Sign-In:

• Faster signup process
• No password to remember
• One-click login in the future
• Enhanced security with Google's 2FA

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Step 3: Welcome to Your Dashboard

After signing up, you'll be redirected to your dashboard. Here's what you'll see:

Dashboard Sections

1. Welcome Message

• Personalized greeting with your name
• Quick overview of your account status

2. Usage Stats (Top Cards)

• Properties: 0 / 3 (Trial allows up to 3 properties)
• SMS Credits: 20 free trial credits
• Team Members: 1

3. Current Plan

• Shows "Trial" status with days remaining
• Link to view upgrade options (Growth or Business)

4. Quick Stats (Middle Row)

• Properties count
• Bookings count
• Guest emails captured
• Marketing opt-ins

5. Quick Actions (Bottom Grid)

• Add Your First Property
• Import Bookings
• Create Email Campaign (available during trial)
• View Analytics
• Edit Guidebook
• Send SMS (20 trial credits included)

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Step 4: Understanding Your 14-Day Free Trial

Your trial includes full access to Growth plan features:

✅ Included in Trial:

• Up to 3 properties
• Unlimited guests
• Beautiful digital guidebooks
• Email capture functionality
• QR code generation
• Email campaigns (unlimited)
• SMS messaging (20 trial credits)
• Referral tracking
• Analytics dashboard
• Automation & workflows
• Team collaboration (1 member)
• Translation (1 language)

🔒 Business-Tier Features (Locked During Trial):

• Growth Engine (AI Blog Generator)
• Market Intelligence (Revenue Optimization + Competitor Analysis)
• Guest Spotlight (Instagram/TikTok)
• Social Media Publishing
• Revenue Analytics
• Advanced Analytics

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Step 5: Plan Your Upgrade Path

When to Upgrade to Growth ($29/mo)

Choose Growth when you need to continue using core features after your trial:

• 🏠 1-3 properties
• 📧 Unlimited email campaigns
• 📱 100 SMS credits/month
• 🌍 1 language translation
• 👥 1 team member
• 📊 Standard analytics
• 🔄 Automation & workflows
• 📬 Inbox & messaging

Perfect for: Solo hosts or small teams with 1-3 properties

When to Upgrade to Business ($79/mo)

Choose Business when you need advanced features and more properties:

• 🏠 4-10 properties
• 📧 Unlimited email campaigns
• 📱 500 SMS credits/month
• 🌍 5 language translations
• 👥 5 team members
• 📊 Advanced analytics & revenue tracking
• 🤖 AI Blog Generator (Growth Engine)
• 📈 Market Intelligence
• 📸 Guest Spotlight (Instagram/TikTok)
• 📱 Social Media Publishing
• 💰 Revenue & performance dashboards

Perfect for: Growing portfolios, property managers, or hosts who want premium marketing tools

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Step 6: Next Steps

Now that your account is created, here's your action plan:

Immediate (Next 15 minutes)

1. ✅ Create your first property
2. ✅ Set up your guidebook
3. ✅ Generate your QR code

Today

4. ✅ Import your first booking (if you have past guests)
5. ✅ Customize guidebook sections
6. ✅ Test the guest-facing view

This Week

7. ✅ Print QR codes for your property
8. ✅ Add check-in instructions
9. ✅ Set up WiFi information
10. ✅ Add local recommendations

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Navigation Overview

Left Sidebar

Main Section:

• Dashboard: Overview of all activity
• Properties: Manage your rental properties
• Guidebooks: Quick access to guidebook editor
• Bookings: Manage guest reservations

Marketing & CRM Section:

• Messages: Guest communications (Growth+)
• Guests: Your guest database
• Campaigns: Email marketing (Growth+)
• Referrals: Referral tracking (Growth+)
• Analytics: Performance insights
• Growth Engine: AI blog generator (Business only)
• Social Media: Cross-platform publishing (Business only)

Bottom Section:

• Support: Contact support / submit tickets
• Settings: Account preferences
• Help: Documentation and guides

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Tips for Success

1. Start with One Property

Focus on getting your first property fully set up before expanding.

2. Import Existing Bookings

If you have past guest data from Lodgify, Airbnb exports, or spreadsheets, import them to start building your email list.

3. Test the Guest Experience

Visit your guidebook URL or scan your QR code to see what guests will experience.

4. Customize Your Branding (Growth+)

Add your logo and brand colors to make guidebooks feel like your brand (available on both Growth and Business plans).

5. Set Up Auto-SMS (Growth+)

Automate welcome messages that go out on check-in day (100 SMS/month on Growth, 500/month on Business).

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Common Questions

Do I need a credit card to start?

No! The 14-day trial requires no payment information. You can start using GuestLoop immediately after signing up.

Can I cancel anytime?

Yes. You can cancel at any time with no penalties or fees. If you don't upgrade after your trial, your account will downgrade but your data remains safe.

What happens after my trial ends?

After 14 days, you'll need to choose a plan to continue using features. Your data is never deleted - you just won't be able to send campaigns or SMS until you upgrade.

How do I upgrade?

Go to Settings → Billing and click "Upgrade to Growth" or "Upgrade to Business". You'll be redirected to Stripe for secure payment processing.

What happens if I exceed my limits?

• Properties: You'll need to upgrade to add more (3 on Growth, 10 on Business)
• SMS: Sending will be paused until next month or you can purchase additional credits
• Team Members: Upgrade to add more (1 on Growth, 5 on Business)
• Translations: Upgrade to translate to more languages (1 on Growth, 5 on Business)

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Troubleshooting

I didn't receive a verification email

1. Check your spam/junk folder
2. Add noreply@guestloop.com to your contacts
3. Click "Resend verification email" on the login page
4. Contact support@guestloop.com if issue persists

I can't log in

1. Verify you're using the correct email address
2. Try the "Forgot Password" link
3. Check if you signed up with Google (try Google sign-in)
4. Clear your browser cache and cookies
5. Contact support if still having issues

The dashboard looks different

GuestLoop is actively updated. Your dashboard may have newer features than shown in these screenshots. Check the changelog or release notes for recent updates.

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What's Next?

Continue to the next guide:
👉 Quick Start Guide

Or jump ahead to create your first property:
👉 Managing Properties

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Need Help?

• Community Forum: community.guestloop.com
• Email: support@guestloop.com
• Documentation: docs.guestloop.com
• Video Tutorials: youtube.com/@guestloop

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Welcome to GuestLoop! You're on your way to owning your guest relationships and building a direct booking engine. 🎉